Privacy Policy

PRIVACY POLICY

We respect your privacy and value the relationship we have with you in this digital age.

This Privacy Policy describes the types of personal data we collect about our customers, how we use this information, with whom the data can be shared and your rights as a customer regarding our use of this information. The data controller for the purpose of legal compliance is Rose Healing Light, 10 Kersfield Road, London, SW15 3HP, UK.

YOUR INFORMATION

When you use our site, there are a number of ways in which you provide information and other data to us. By using this site, you consent to us processing and collecting this data, on the terms and for the reasons which are explained below. The types of personal data you provide to us may include:

Contact information (such as name, postal address, email address and mobile or other phone number)
Age or date of birth
Gender
Username and password, nickname/screen name
Payment information (such as your payment card number, expiration date, and card security code)
Shipping and billing information (such as delivery address, and billing address)
Purchase history

We may use your information to:

Send you our newsletters from time to time.
Make payments for the purchase of goods & services.
Ensure that content from our site is presented in the most effective manner for you and your computer.
Provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
Carry out our obligations arising from any contracts entered into between you and us.
Allow you to participate in interactive features of our service, when you choose to do so.
Notify you about changes to our service.

If you do not want us to use your information for marketing purposes, please inform us by writing to rosehealinglight711@gmail.com.

Please note that if you click on, or follow, any links from our site to external websites or social media, our privacy policy will no longer apply. Please check the privacy policies of any such external site before submitting any personal data, as we cannot accept any responsibility or liability in relation to them.

DATA STORAGE & USE

All information you provide to us is stored in our secure servers and through our website provider, newsletter provider or payment processor.
We do not store credit card details nor do we share customer details with any third parties.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address.
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase
Email address
Name
Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
Our payment processor Squarespace Payments will also collect payment information from you.
Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:
Stripe - payment processing services.
Sift - fraud monitoring and detection services.

We take your privacy very seriously, and will take all reasonable steps to protect your personal data, but please be aware that any data which you send to our site is sent at your own risk.

The data that we collect from you may be transferred to, processed and/or stored at a destination outside the European Economic Area (“EAA”). By submitting your personal data, you agree to this. We will take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any of our group companies (which means our subsidiaries), our ultimate holding company and its subsidiaries - if applicable, and also to third parties in the following circumstances:

To any prospective seller or buyer of all (or part of) our business or assets;

If we are required to do so by law, any applicable regulation or to protect the rights, property, or safety of ourselves or others. This may include disclosing to other companies and organisations in connection with fraud protection and credit risk reduction.

YOUR RIGHTS IN RELATION TO PERSONAL DATA

You have the right under the Data Protection Act to access the information which we hold about you or request to remove them. If you wish to exercise this right, please send your request to rosehealinglight711@gmail.com. We will always correct or delete any data once made aware of the request as such.